Maintenance

MotoHawk is licensed for a specific release or set of MotoHawk releases. All MotoHawk licenses are for version 2008a through latest licensed release.

The MotoHawk license is release based, not time based.

 

Policy:

  1. MotoHawk dongles are shipped with a license for the current SP release at the time of order.

  2. Subsequent license updates require a Motohawk Maintanance Purchase, 8928-5047.

  3. Dongles with older MotoHawk licenses may require 'catch-up' maintenance purchases. (For this point please contact us)

​For FAAR Industry customers, phone and mail support are included with Maitenance Package. The support only includes MotoHawk Tool Support ( no technical project support).

 

MOTOTUNE SOFTWARE MAINTENANCE is attached for MotoTune dongles, this package includes new MotoTune update, phone and mail support for FAAR Industry customers.

 

FAAR DBC GATEWAY MAINTENANCE includes new updates of this tool and allow to change 1 time per year the PC Linked to this software.